Terms & Policies
REgistration Policy:
In order to register for any Spartan all members must submit a completely filled out waiver, registration form and provided payment in full prior to the commencement of the program. If any one of the items mentioned above are missing the registration is not complete and Spartan Staff may not be aware that you or your child is partaking in the activities and may not be prepared to provide you with the service advertised.
Registration Steps:
1. Please fill out the Registration Form and Waiver . Submit them in person or electronically to info@spartangymnastics.com
2. Provide Payment: We accept debit, cash, or cheques in person.
3 a. Registration can be done in person during operating hours.
b. Registration form, waiver and cheque payment can also be dropped off outside of operating hours in the external mail box.
CANCELLATION and Refund POLICY:
Spartan will ONLY be offering credit to members wishing to cancel their programs (camps and gymnastics classes). Electronic notice must be given 24 hours prior to your program to establish credit note on file. All approved cancellations will be subject to a $50 cancellation fee and value of classes attended or missed will be deducted. Registration and Insurance fees are not refundable.
Sock Policy:
In order to participate in the trampoline park activities in the Spartan District all members must wear Spartan’s anti-slip socks to ensure safety and foot grip on the slippery poly-propylene trampoline beds and nylon slack-lines. All members will receive a pair of Spartan socks at the beginning of each session prior to visiting Spartan District. (Please note this may not be the first day of class). If your child is absent for the first class please make your child’s coach or reception aware of this and they will provide you with a pair. If you forget to bring your socks you may purchase a new pair for $3 at the reception. If your child forgets to bring their socks the coach will provide them with a new pair. Please remember to settle-up during the time of the pick-up. Spartan District is a sports-entertainment part of Spartan Gymnastics. The next door space is not part of the gymnastics program and its visit is not guaranteed for every single class. Please make sure to bring a pair of Spartan socks for every class just in case the class is taken next door. Please note that Spartan socks are only required for the gymnastics space Spartan District entertainment complex and not the gymnastics space. If you have any questions, concerns or suggestions regarding this policy please email us at info@spartangymnastics.com
Clothing and Earings:
All participants must wear comfortable and non-baggy clothing that will allow for free and non-restricting body movements. Long hair must be tied up. Participants must not wear loose articles of clothing , accessories or jewelry. Earings must be removed or taped before the start of the your program. The reception can assist your child in taping your child's ears.
Birthday Party Policy
Booking/Cancellation/ Change:
In order to book your birthday party we need to know the date of preference, the number of kids you are inviting and receive the $200 reservation fee. Please note that reservation fee is non- refundable. Party booking may be changed two weeks prior to the party date and is subject to a $100 surcharge. Changes or cancellations within two weeks of the party date are not permitted.
Make up classes:
We offer 2 make-up classes per session and they must be scheduled before the end of the current session. Make-up classes are granted only if you call and inform us that your child is not coming at least 24h in advance.
Moving fee:
A moving fee of 5% of the current session total might apply if class type, day, or timeslot is requested to be changed.
Summer Camp Policy
SAFETY POCEDURES:
Spartan staff will be required to regularly disinfect main contact surfaces in the office and the gym (90% ethanol), as well as, regularly clean all bathrooms. Campers and staff will be required to wash their hands regularly. Campers will be reminded to avoid touching their faces and maintain a reasonable distance from other campers. Campers will be divided into groups of 6-10 participants of similar age and/or skill and will stay in the same group for the duration of the week. A separate room will be reserved for each cohort of campers. One to two coaches will be allocated to each group of campers.
Campers will not be required to wear masks inside the gym, however, masks will remain optional. All visitors, parents and staff members will be required to wear a mask until this restriction is lifted by the health authorities. If you forget your mask, one will be provided to you at the reception.
Once again, for the safety of all participants, please do not bring your child for the camp if your child or anyone in your family is feeling sick or has a heightened temperature. Safety is our number one priority.